Website Terms & Conditions
These Terms & Conditions explain the general conditions governing the use of the Pilgrim Colonial Appraisal Services website, including website inquiries, appraisal service information, and the relationship between website visitors and our company.
Last Updated: November 5, 2026Welcome to the website of Pilgrim Colonial Appraisal Services , a residential real estate appraisal company based in East Longmeadow, Massachusetts.
These Terms & Conditions ("Terms") apply to the use of our website at pilgrimcolonial.com (the "Website").
By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.
These Terms govern use of the Website and do not, by themselves, constitute an agreement to perform professional appraisal services.
Purpose of This Website
This Website provides general information about Pilgrim Colonial Appraisal Services, the residential real estate appraisal process, our service areas, and the professional valuation services we may offer.
The content is intended for general educational and informational purposes. It is not a property-specific appraisal, an opinion of value concerning any particular property, or a substitute for a professional appraisal engagement.
Information presented on the Website should not be relied upon as a determination of a property's current or historical market value.
Accuracy and Use of Website Information
We make reasonable efforts to provide useful, accurate, and current information. However, website content may contain errors, become outdated, or require revision.
Information concerning appraisal procedures, market conditions, service offerings, typical fees, and general property valuation concepts may change over time.
Any examples, illustrations, or generalized market information presented on this Website are not intended to establish the value of an individual property.
Visitors should contact our office to discuss their specific property and appraisal needs before relying on general information for an important financial decision.
Website Inquiries and Appraisal Requests
Our Website may permit visitors to submit contact forms, appraisal inquiries, property information, or requests for service quotations.
Submitting an inquiry, sending an email, providing a property address, or requesting a quote does not automatically establish a client-appraiser relationship or obligate Pilgrim Colonial Appraisal Services to perform an appraisal.
All proposed assignments are subject to review, including property type, location, intended use, effective date, scope of work, availability, and other applicable professional requirements.
Important: A website inquiry is not an accepted appraisal order. An appraisal assignment begins only after the necessary assignment terms have been established and our office has accepted the engagement.
We may decline a proposed assignment if it falls outside our service area, available expertise, scheduling capacity, or applicable professional requirements.
Professional Appraisal Engagements
Professional appraisal services are governed by the terms established for the individual assignment, rather than solely by these Website Terms.
Depending on the assignment, relevant engagement information may include:
- The client and intended users of the appraisal
- The intended use of the appraisal
- The property or property interest being appraised
- The effective date of the value opinion
- The agreed scope of work and inspection requirements
- The applicable reporting requirements
- The agreed appraisal fee and payment terms
- The anticipated completion and delivery arrangements
Where separate engagement documents, accepted order instructions, or written assignment terms apply, those terms govern the specific appraisal services covered by that engagement.
Professional appraisal assignments are performed in accordance with applicable laws, regulations, and professional appraisal standards, including the Uniform Standards of Professional Appraisal Practice (USPAP), as applicable.
Appraisal Fees, Payment, and Cancellation
Appraisal fees vary according to property characteristics, assignment complexity, scope of work, inspection requirements, and reporting needs.
Any general fee information published on the Website is informational and does not constitute a binding quotation for a particular property or assignment.
Payment Arrangements
For private residential appraisal assignments, payment may be required before work begins, as specified in the accepted engagement terms.
Any expected report delivery period will be established as part of the individual assignment arrangements.
Cancellation and Refunds
Requests to cancel an accepted appraisal assignment, and any associated refund or fee considerations, will be addressed according to the specific engagement terms, work completed, and applicable law.
These Website Terms do not establish a universal refund or cancellation policy for all appraisal assignments.
For general information about factors affecting residential appraisal fees, see our Massachusetts Home Appraisal Cost Guide .
Appraisal Independence and Value Conclusions
Pilgrim Colonial Appraisal Services provides independent residential real estate appraisal services.
Acceptance of an appraisal assignment does not guarantee a particular market value conclusion, a result favorable to any party, or a predetermined valuation outcome.
Appraisal conclusions are developed from the appraiser's analysis of relevant property information, market evidence, and appropriate valuation methods.
Payment of an appraisal fee is not contingent upon obtaining a particular value conclusion.
Clients and other interested parties may provide relevant property information or factual documentation, but such submissions do not determine the final opinion of value.
Appraisal Reports and Intended Use
An appraisal report is prepared for a specified client, identified intended users, and a stated intended use.
A report prepared for one assignment or purpose may not be suitable for another purpose, a different effective date, or a different intended user.
Possession of, access to, or receipt of a copy of an appraisal report does not automatically make a person an intended user of that report.
Distribution, disclosure, and use of appraisal reports may be subject to applicable engagement terms, confidentiality requirements, and professional standards.
Mortgage Lending Assignments: A private appraisal ordered by a homeowner does not automatically satisfy the appraisal requirements of a mortgage lender. Lender-related assignments must comply with the applicable engagement and independence requirements.
Acceptable Use of the Website
Visitors agree to use this Website for lawful purposes and in a manner that does not interfere with its operation or other users.
Visitors must not:
- Attempt unauthorized access to website systems, administrative areas, or other restricted resources
- Submit malicious code, harmful files, or automated spam submissions
- Use website forms to transmit fraudulent or intentionally misleading information
- Interfere with the Website's security, functionality, or availability
- Reproduce or commercially redistribute protected website materials without authorization
We reserve the right to implement reasonable measures to protect the Website and prevent misuse.
Copyright and Intellectual Property
Unless otherwise stated, original content on this Website, including written materials, page designs, graphics, and other proprietary content, is owned by or licensed to Pilgrim Colonial Appraisal Services.
Website visitors may access and use content for ordinary personal or informational purposes.
Reproduction, modification, distribution, or commercial use of protected materials without authorization is prohibited except as otherwise permitted by applicable law.
Third-party trademarks, logos, and other intellectual property remain the property of their respective owners.
Third-Party Websites and External Resources
This Website may contain links to external websites, professional resources, government agencies, or other third-party services.
These links may be provided for general convenience or informational purposes.
Pilgrim Colonial Appraisal Services does not control the content, security practices, availability, or privacy policies of external websites.
Visitors should review the terms and policies of third-party services before using them.
Privacy and Electronic Communications
When visitors submit an inquiry or contact form, they may provide information such as their name, email address, telephone number, property address, and details concerning a proposed appraisal.
Information submitted through our Website is handled in accordance with our published Privacy Policy .
By contacting us electronically, visitors authorize us to respond to their inquiries using the contact information provided.
Submitting a website inquiry does not constitute enrollment in a marketing subscription service unless a separate consent process expressly provides for that purpose.
Sensitive Information
Visitors should avoid submitting unnecessary sensitive personal or financial information through general website contact forms.
If an appraisal assignment requires supporting documents or confidential records, our office may provide separate instructions for their submission.
Website Availability and Technical Issues
We make reasonable efforts to maintain the Website and its contact features, but continuous availability cannot be guaranteed.
Website functions may occasionally be interrupted due to maintenance, technical issues, hosting services, or other circumstances.
If a contact form is unavailable or a submitted inquiry does not receive a response, visitors may contact our office directly using the telephone number or email address listed below.
Applicable Law
These Website Terms are intended to be interpreted in accordance with applicable laws of the Commonwealth of Massachusetts and the United States.
Nothing in these Terms is intended to limit rights or obligations that cannot lawfully be excluded or modified.
Any separate appraisal engagement may be subject to additional terms and applicable professional requirements.
Changes to These Terms
Pilgrim Colonial Appraisal Services may update these Terms & Conditions to reflect changes in website operations, business practices, or applicable requirements.
Revised Terms will be posted on this page with an updated revision date.
Visitors are encouraged to review the Terms periodically. Continued use of the Website following the publication of updated Terms constitutes acceptance to the extent permitted by law.
Questions About These Terms & Conditions?
For questions concerning our Website, general appraisal inquiries, or the professional services offered by Pilgrim Colonial Appraisal Services, please contact our office.
Pilgrim Colonial Appraisal Services
119 Industrial Dr #1031
East Longmeadow, MA 01028
These Terms & Conditions govern general use of pilgrimcolonial.com. They do not replace an individual appraisal engagement agreement or modify applicable professional appraisal requirements.
For information about personal information submitted through this Website, please review our Privacy Policy .